Shipping & Delivery Policy

Effective Date: January 2026
Website: deltorotrade.com
Email: info@deltorotrade.com

1. Overview

At deltorotrade.com, we specialize in bulk wholesale supply of nuts and nut-based products. All shipments are handled professionally under agreed international trade terms to ensure safe and timely delivery.

This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered.

2. Order Processing Time

Once an order is confirmed and payment terms are satisfied:

Processing begins immediately.
Preparation, packaging, and documentation typically take 5–15 business days, depending on product type and volume.
Large or customized orders may require additional preparation time.

Buyers will be informed of estimated dispatch timelines upon confirmation.

3. Shipping Methods

We ship internationally using:

Containerized sea freight (FCL/LCL)
Air freight (upon request for smaller urgent consignments)
Land transport (where applicable)

Shipping method depends on:

Volume ordered
Destination country
Agreed Incoterms

4. International Trade Terms (Incoterms)

All shipments are executed under mutually agreed Incoterms, including but not limited to:

FOB (Free on Board)
CIF (Cost, Insurance & Freight)
CFR
EXW

The agreed Incoterm will determine when risk and responsibility transfer from seller to buyer.

5. Estimated Delivery Time

Delivery times vary depending on:

Destination country
Shipping line schedules
Port congestion
Customs clearance procedures

Typical sea freight transit time: 15–45 days depending on destination.

We provide shipping documentation and tracking details once goods are dispatched.

6. Shipping Documentation

We provide necessary export documents, which may include:

Commercial Invoice
Packing List
Bill of Lading
Certificate of Origin
Phytosanitary Certificate (where applicable)

Additional documentation can be arranged upon request and agreement.

7. Customs & Import Duties

Buyers are responsible for:

Customs clearance in their country
Import duties and taxes
Local regulatory compliance

We are not responsible for delays caused by customs authorities in the destination country.

8. Delivery Delays

While we strive for timely delivery, we are not liable for delays caused by:

Shipping line schedule changes
Port congestion
Government restrictions
Force majeure events
Customs inspections

We will communicate promptly if any delays occur.

9. Risk & Liability

Risk transfers according to the agreed Incoterms stated in the sales contract.

Buyers are encouraged to obtain cargo insurance where applicable.

10. Contact Information

For shipping inquiries or documentation requests, please contact:

📧 info@deltorotrade.com
🌐 deltorotrade.com